1.How can track my parcel?
You can track your parcel on the following website using your tracking number: https://global.cainiao.com (Copied to the browser to open)
2.What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
3.About customs tax?
Different policies in different countries, If product produce customs tax that should be paid by buyer.
4.Do the shoes have packing box ?
All shoes will be shipped with box.
5.Can I return the shoes back if I don't like them ?
If ordered the wrong sizes by yourself or just not like the shoes, you can return the shoes to us. We can refund you the money except the shipping charge from China to your destination (which we have paid the China post or other express) .
6.FEEDBACK This is really important:
(1).If you are satisfied with our products and service, please take a minute to leave us a positive(5 stars) feedback. We will really appreciated that.
(2). Neutral (3 stars) or negative (1-2 stars) feedback will not solve any problem or bring you any benefit right? So give us a chance to solve the problem before you do that. Thanks a lot.